Privacy Policy

Last updated: August 2026

1. Introduction

SatCura Pet Services ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us when booking or using our at-home pet care services. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Contact details you provide via our booking form, phone, WhatsApp or email — name, mobile number, address/location and email address.
• Information about your pet relevant to the service booked (species, symptoms, medical history you choose to share).
• Basic technical information such as browser type and pages visited, collected automatically to improve our website.

3. How We Use Your Information

• To schedule, confirm and deliver the pet care services you request.
• To contact you via call, SMS or WhatsApp regarding your appointment.
• To send appointment reminders, vaccination due-date reminders, and service updates.
• To improve our services and website experience.

4. How We Share Information

We do not sell your personal information. We may share necessary details with our veterinarians, groomers, and support staff solely to deliver the service you booked. We may disclose information if required by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

6. Your Choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us at contact@satcurapetservices.com. You may also opt out of promotional messages by informing our team.

7. Cookies

Our website may use basic cookies or local storage to remember your preferences (such as whether you've already seen our booking popup) and to understand site usage. These do not collect sensitive personal data.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at contact@satcurapetservices.com or call +91 93506 04844.